Terms of use

1. Introduction

This is the official website of Winthrop Hall. Winthrop Hall is the trading name of Success in Recovery Limited, a company registered in England with registered number 5542631, whose registered office is at 10 Palace Avenue, Maidstone, Kent ME15 6NF. This website is intended to serve as an introduction to Winthrop Hall, giving you an outline of our services and providing details of how we can be contacted.

The terms and conditions set out below govern the use by you of this website. We reserve the right to change the terms of use of the website at any time and you are requested to check the terms of use from time to time to ensure that you have seen the latest version.

2. Use of information

We aim to ensure that the information published on this website is accurate and consistent with current medical knowledge and best practice. However, medical knowledge and practice is constantly evolving and individual cases may require specific advice that cannot be addressed through this website. Accordingly, this website is provided for information only. It is not intended to replace a consultation with an appropriately qualified health professional.

You acknowledge and agree that Winthrop Hall will not be responsible for any claims, losses or damages (whether direct or indirect) arising out of or relating to the use of or reliance on the contents of this website except to the extent that such liability cannot be excluded by law.

3. Copyright and Trademark

Subject to the provisions below, the copyright in all content, graphics, tables, images and underlying codes of the website belongs to us and is hereby asserted. Any copying or modification of all or any part of the website is hereby prohibited with the exception that clients and prospective clients are welcome to take a copy of the pages of the website, which do not contain materials relating to our clients, as a record of its contents and for personal use only.

The website may also contain information about some of our clients. The information is used on the website with their kind permission, for the purpose of promoting the range of services offered by us and are for our use only. Any copying of such materials is strictly prohibited and you are required to be careful and to contact us, if you require any further clarification in this regard.

We hereby assert and reserve all our copyright, moral rights, the moral rights of our team, and all other rights in law of whatever type anywhere in the world to protect our intellectual property, goodwill and reputation.

4. Links to other websites

The website contains links to other websites. We do not endorse or confirm the contents of any such website and accept no liability or responsibility for the contents or the use of such website. Please read the privacy statements upon entry to a linked website, as a matter of practice.

5. Virus Disclaimer

Reasonable steps have been taken to protect this website by anti virus software however all visitors are advised to take all necessary steps to ensure that no virus contamination occurs. No responsibility can be accepted for any loss or damage sustained as a consequence of any virus transmission.

6. Privacy Policy

Winthrop Hall is committed to protecting the privacy of all individuals using this website.

This section sets out how we use any personal information we collect from you through this website.

You can access most of the pages on our website without giving us your personal information. However, you may choose to provide us with your personal information on some pages of the website, for instance by emailing an enquiry to us, by providing comments and/or feedback on the website using a form, or asking to receive our newsletter. The information collected through the enquiry form may include information relating to your physical or mental health or that of a third party. Where you provide information about a third party, you warrant that you have obtained that third party's express consent to pass their details on to us.

By submitting any personal information, you consent to our use of the information as set out in this privacy policy.

We shall use any personal information you give to us in accordance with this policy, and with any additional statements appearing on forms used for submitting personal information. We shall not disclose personal information to any third parties without obtaining the prior consent of the person to whom the personal information relates unless we are required by law to do so. In particular:

  • If you submit an enquiry, we shall use the personal information to review and respond to your enquiry. We shall securely store the information you supply and the response we provide. We may produce reports on the use of the enquiry service to enable us to monitor and develop it. These reports will be based on anonymous data, which means that individuals will not be identified in the reports.
  • If you contact us regarding the website we shall use your details to reply to you. We try to respond to all feedback where a valid email address is included. If you make a comment or complaint about other aspects of the service, such as the call centre, we may use your details to investigate your comments.
  • With your permission, academic institutions may occasionally use our data in relevant studies. In these instances, we shall inform you in advance and you will have the choice to opt out of the study. The information that is used will be made anonymous and will be confidential.

All data obtained by us is held and used in compliance with the Data Protection Act 1998.

This website uses cookies. A cookie is a piece of data that may be stored on your computer when you visit a website. When you visit our website, our server will record your computer's IP address (the unique numerical address given to every computer connected to the internet) and the time and duration of your visit. Our website will also store a cookie on your computer.

This cookie and your IP address will be used to record the pages you visit on our website. We will use this information to analyse the way our site is used, and to administer and improve the accessibility of our site. We will not use it for any other purpose. We will not use cookies or IP addresses to identify individuals.

You may disable the use of cookies in your Internet browser without affecting your use of this website. For more information on cookies visit: www.allaboutcookies.org.

You have a right under the Data Protection Act 1998 to ask us to provide you with the information we hold about you and to have any inaccuracies corrected. If you would like to access a copy of your information, please contact our Data Protection Officer.

7. Unauthorised Use of the website

The following uses are unauthorised; a breach of these conditions and may be an infringement or even a crime:

  • Any unauthorised use or copying of our name, trading style, get-up, confidential information or data (being information of a confidential nature the misuse of which may damage our business reputation or goodwill) or copyright material.
  • Unauthorised entry to any non-public part of the website, including its underlying codes, or into any of our private computer system.
  • Unauthorised copying, downloading or framing of any part of the website.
  • Unauthorised covert or overt linking of any part of our website with another or interception of visitors or potential visitors. Any action which is intended or has the effect of deceiving or misleading us or third parties, whether for gain or otherwise.

8. English law

The website and its contents are governed by English law and the English courts shall have exclusive jurisdiction.

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